Discussion:
Lenovo Thinkpad P50's W10 video driver crashing in web browsers?
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Ant
2016-07-26 06:43:55 UTC
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Hello.

Is anyone else getting video driver crashing in updated W10 on a Lenovo
Thinkpad P50? I just got it last Tuesday. So far, I didn't get any get
hard crashes. I just get a brief pause and then its bottom right
notification about its video driver crashing and restarting.

I have all the updates from Windows Updates. I read that MS provide
drivers from there? Is it because of the heat (almost 90F degrees in my
room during the heat waves)?

Thank you in advance. :)
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Yeff
2016-07-26 09:17:37 UTC
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Post by Ant
I have all the updates from Windows Updates.
It's possible MS doesn't have the latest drivers. Go into "Display
adapters" in Device Manager and compare the driver dates with what's
available directly from Lenovo:

<http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P50?LinkTrack=Solr&beta=false>

From there it's showing "ThinkPad Video Features (NVIDIA N16S / Quadro
N16P) for Windows 10 (64-bit) - ThinkPad P50" being released on
‎2016‎-‎07‎-‎03.

If that doesn't help you might also look into updating the BIOS/UEFI,
also found on that page. Only do that as a last resort though.
Updating the BIOS on a working machine can introduce problems you didn't
have without updating.
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Paul
2016-07-26 14:07:58 UTC
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Post by Yeff
Post by Ant
I have all the updates from Windows Updates.
It's possible MS doesn't have the latest drivers. Go into "Display
adapters" in Device Manager and compare the driver dates with what's
<http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P50?LinkTrack=Solr&beta=false>
From there it's showing "ThinkPad Video Features (NVIDIA N16S / Quadro
N16P) for Windows 10 (64-bit) - ThinkPad P50" being released on
‎2016‎-‎07‎-‎03.
If that doesn't help you might also look into updating the BIOS/UEFI,
also found on that page. Only do that as a last resort though.
Updating the BIOS on a working machine can introduce problems you didn't
have without updating.
And this is where the notion of "supported" comes in,
for prospective Win10 users.

These are the drivers available to you:

1) Microsoft Basic Display Adapter.
Fixed 1024x768 resolution.
Equivalent to the VESA fallback driver in older OSes.

2) In-box manufacturer (NVidia/ATI) driver.
Seems to be an older driver. Not bug free.
May not be the same driver as was delivered
during Win10 Preview times.

3) When your video card "continues to be supported",
a visit to the NVidia/ATI site gives you a newer
driver you can install. This is the driver that
Microsoft isn't delivering. On my ATI, this
was ATI Crimson CCC2.

Now, my laptop is missing (3). It's an ATI, but ATI
doesn't have a driver for download for HD4200 chipset
graphics. That means, when the in-box ATI driver
throws errors, I will be seeing those forever.

If you have a really really old video card (FX5200),
then both (2) and (3) are missing. You can coax Win10
to run with just (1) in place. No good for gaming.
Good for email. Perhaps the web browser or Flash
don't have "hardware acceleration", which they can
detect.

If the video driver crashes in a browser, turn
off "hardware acceleration" in the browser.

If the video driver crashes just when an Adobe Flash
video starts to play, turn off "hardware acceleration"
in Flash.

Paul
Ant
2016-07-26 22:38:26 UTC
Permalink
Post by Yeff
Post by Ant
I have all the updates from Windows Updates.
It's possible MS doesn't have the latest drivers. Go into "Display
adapters" in Device Manager and compare the driver dates with what's
<http://support.lenovo.com/us/en/products/Laptops-and-netbooks/ThinkPad-P-Series-laptops/ThinkPad-P50?LinkTrack=Solr&beta=false>
From there it's showing "ThinkPad Video Features (NVIDIA N16S / Quadro
N16P) for Windows 10 (64-bit) - ThinkPad P50" being released on
???2016???-???07???-???03.
According to Device Mananger, I have two video cards:
1. Intel(R) Graphics 530
2. NVIDIA Quadro M1000M.
I noticed I could right click and do update drivers. So, I let them
check and update both before rebooting. Let's see if this works.
Post by Yeff
If that doesn't help you might also look into updating the BIOS/UEFI,
also found on that page. Only do that as a last resort though.
Updating the BIOS on a working machine can introduce problems you didn't
have without updating.
Yeah, that's a scary part and it is not my machine.
--
Quote of the Week: "But once the ants and termites jumped the high
barrier that prevents the vast variety of evolving animal groups from
becoming fully social, they dominated the world." --E. O. Wilson
Note: A fixed width font (Courier, Monospace, etc.) is required to see this signature correctly.
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail privately. If credit-
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