Discussion:
searching for dell tool svctag.exe
(too old to reply)
mp2003
2004-05-09 09:32:21 UTC
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Hi, does anyone know where to download this tool?
It is used to change the service tag on the dell computers.


x-- 100 Proof News - http://www.100ProofNews.com
x-- 3,500+ Binary NewsGroups, and over 90,000 other groups
x-- Access to over 1 Terabyte per Day - $8.95/Month
x-- UNLIMITED DOWNLOAD
mchariff
2004-05-09 14:13:17 UTC
Permalink
Go to dell.com, type in svctag.exe in the search field, and the 27.5 kb file
can be downloaded.
Post by mp2003
Hi, does anyone know where to download this tool?
It is used to change the service tag on the dell computers.
x-- 100 Proof News - http://www.100ProofNews.com
x-- 3,500+ Binary NewsGroups, and over 90,000 other groups
x-- Access to over 1 Terabyte per Day - $8.95/Month
x-- UNLIMITED DOWNLOAD
Bill
2004-05-10 13:04:12 UTC
Permalink
Post by mchariff
Go to dell.com, type in svctag.exe in the search field, and the 27.5 kb file
can be downloaded.
Nonsense!
Try ftp1.us.dell.com/utility/
mchariff
2004-05-10 21:22:54 UTC
Permalink
You can get the utility at either site, but Bill's suggested site has a TON
of stuff. Nice job Bill !
Post by Bill
Post by mchariff
Go to dell.com, type in svctag.exe in the search field, and the 27.5 kb file
can be downloaded.
Nonsense!
Try ftp1.us.dell.com/utility/
Yozhik
2004-05-17 12:02:32 UTC
Permalink
No the tool you are talking about is not available for general
download as it is a dell engineer specific tool. It is done this way
since it can be used to clear asset tag information from machines
which obviously lends itself to the possibility for misuse and abuse.
This is frustrating as it is sometimes the case that machines come in
incorrectly asset tagged (infact out of our last batch of 400 about 8
had incorrect tags). This is very annoying when you use a system like
LanDesk to manage your PC's and the info you see on here does not
match the info you on the side of the machine.

So far I have managed to obtain one version but from what I see it
will only work for laptops.


SVCTAG diskette version A20

Release date: 20-Sep-2002

A20 = X23

===================================================
===================================================
SVCTAG diskette version X23


Release date: 19-Sep-2002

SVCTAG.EXE 3.0
ASSET.COM 2.02
EE-CP.EXE 1.0
EE-CPA.EXE 3.6
EE-LS.EXE 1.0
EE-LS2.EXE 1.30
EE-CPB.EXE 4.3
NICSET.EXE 1.0
TW_STAG2.EXE 1.1
STAG.EXE 1.0
STAG_W1.EXE 1.0
FDD_RCL.EXE 1.1


The following updates were made to the A19
diskette to create the X23 diskette:

1. Updated SVCTAG.EXE to ver 3.0:
- Adds support for Sputnik
(SmartStep/Smart PC 200N/250N)
- Adds support for D-Series systems
- Removes support for XP-Series systems
2. Added STAG_W1.EXE - this is the Sputnik version
of EE-ERASE and ASSET.COM.
3. Added EE-CPB.EXE. This is the EE-ERASE used for
all C-Series Kahuna systems and all D-Series
systems. C-Series Orion/Tikki systems still
use EE-CPA.EXE, which is unchanged.
4. Removed files only used by XP-Series
- ASSET200.EXE
- EE-XP.EXE
5. Updated FDD_RCL.EXE to support USB FDDs.

==============
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Yozhik
2004-05-17 13:04:53 UTC
Permalink
And sorry, just to clarify.

The "user" version or publicly available version will allow you to set
a service tag on a machine that has never had the service tag set
(i.e. it is blank). It will allow you to set it once and once only.
After that you need the internal dell version which includes the
necessary exe's to remove the service tags.

The other approach is to locate the necessary eeprom chip on the
motherboard and short the necessary pins in order to reset the chip,
this will blank the service tag and allow you to set a new one.

This option requires a good knowledge of taking dell laptops to bit's.
If you sign up to their DCSE site you can get good materials there

==============
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steveohio
2004-06-12 06:04:50 UTC
Permalink
Hi could someone send me a version of the svctag that has the eerase
files?? I could not find the one with erase tools on the ftp site.
Thanks in advance I have a lot of laptop parts i can send you
something you need if I have it.

***@ohiosurplus.com

==============
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Fixer
2004-06-13 12:38:59 UTC
Permalink
the version with the erase tools on is just for service technicians
Post by steveohio
Hi could someone send me a version of the svctag that has the eerase
files?? I could not find the one with erase tools on the ftp site.
Thanks in advance I have a lot of laptop parts i can send you
something you need if I have it.
==============
Posted through www.HowToFixComputers.com/bb - free access to hardware
troubleshooting newsgroups.

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